Aimee is an entrepreneur with a decade of diverse leadership experience. She created Beepo in response to all that she learned as a business owner outsourcing elements of her work to Asia. Aimee saw there was great need for an outsourcing company that could deliver premium service and success to businesses all around the world. An innovator, she integrated the latest technology with best practices in recruitment and quality assurance to design Beepo - the new standard in offshore services. A ‘2015 Young Entrepreneur Trailblazer of the year’, Aimee is leading Beepo to bold new horizons with an expansion of services across several industries in Australia and the US, with an aim to maximise clients’ customer service and business efficiency. She is spearheading the company’s forecast growth to 5000 staff over the next five years.
Mark has many years of experience as a leader and business analyst. As a founding member of Beepo he has been an integral part of the company’s burgeoning success. Mark works in varying capacities across Beepo, but predominantly drives Marketing and Content Strategy ensuring existing and future customers are fully up to date on how Beepo can help them grow.
Matt is an Operations and HR Management professional with over 25 years experience in both public and private sectors. In recent years he has fulfilled the role of National Operations Manager for an Australian Training Organisation, and has developed a stand-out ability to nurture teams and drive productivity. As Beepo’s General Manager, Matt oversees operations at our facility in the Clark Freeport Zone in the Philippines.
Nick has worked in Sales Leadership roles for some of the world's biggest brands for over 15 years. His strengths in building long term business relationships with both his clients and staff make him a valuable asset to the Beepo Team. His collaborative, open approach and commitment to constant process improvement drives key strategic business development and growth. He is passionate about providing the highest levels of customer service for every client we work with.
Naomi understands the needs of Western businesses, having lived and worked in Australia for a number of years. She works closely with our clients, ensuring their day-to-day processes are carried out in a timely and skillful manner by our offshore staff. She has over a decade of experience in the BPO Industry, and has filled the role of Operations Manager for one of the world’s largest telco's. She also has extensive experience in sales, customer service and small business.
Mitch has more than 10 years experience in back-office operations including; customer service, billing support, fraud investigations and customer service. Prior to moving to Beepo, Mitch managed the performance and employee relations of more than 100 staff for the SM Super Malls group. Mitch is one of our Client Experience Managers with 3 Client Experience Team Leaders under her care. She also oversees Outsource Heroes, our team of marketing specialists focused on implementation of our clients' adhoc projects including Web Development, Graphic Design and Data Management.
Marilou leads the way for Beepo’s finance and accountancy department. She has 15 years’ experience in the field, having filled leadership positions as Head Accountant and Finance Manager for large multinationals in construction and IT.
Jessie heads the Beepo Recruitment Team, managing the end-to-end recruitment process for international clients. He is a seasoned professional who has spent over a decade in the BPO industry in a diverse range of roles. He has brought that experience to bear, having established himself as our highly effective sourcing and recruitment specialist.
Dedicated and results-oriented, Adrian has over sixteen years of supervisory, customer service and project management experience. As an account manager for the Beepo Real Estate team, Adrian utilises his extensive operational and management experience to improve the effectiveness of all tasks and staff he oversees.
Lourdes has several years’ experience in Real Estate customer service, ranging from property management to technical support, resolutions and team leadership. Lourdes designs courses and handles training programs, as well as mentors newer staff members to become effective assistance.