The perception of outsourcing work to an offshore location has changed. Traditionally viewed as the sole domain of multinationals with large offshore call centres, outsourcing has evolved to become a more fluid industry that is far more responsive to the diverse needs of clients and their customers.
Outsourcing work to the Philippines
Since 2010, the Philippines has been widely regarded as the number one global destination for business process outsourcing (BPO). The Philippines boasts the world’s third largest English-speaking population and a tertiary education system that provides about 250,000 graduates to the outsourcing industry every year. As a result the BPO industry in the Philippines is now its second largest industry, growing at about 18% every year.
Through the application of cloud technology, and access to the Philippine’s English-speaking labour market, we have developed a highly skilled offshore workforce to give a diverse range of clients a distinct competitive edge.
With cloud technology such as the Google platform and communications technology such as Skype, you can work with your offshore team as if you were sitting together in the same office. In much the same vein, our quality assurance systems will provide you with the monitoring necessary to ensure your staff continually meet Beepo’s professional standards.
Businesses stand to gain a lot from outsourcing and offshoring. Here are some of the biggest benefits:
Save money and resources
By outsourcing you will free yourself and your team up to focus on other tasks that contribute to overall business success. You will also save money by having the day-to-day tasks completed in a much more cost-effective way.
Harnessing the value and ROI gained from outsourcing tasks offshore will ultimately lead to business growth. Creating more time and freeing up funds within your business allows staff to spend more time focusing on what they do best.
Matching strengths for staff happiness
If you are going to hire staff in a high-cost economy (Australia, for example), then get them working on high-value, revenue generating projects. They will appreciate the challenge, job satisfaction will increase and attrition will decrease.
Much more than just 'an extra pair of hands', the offshore specialists completing this work from administrative tasks to sales and marketing support, are highly trained professionals who can offer insights, advice and add value to each stage of the process.