eBooks and Case Studies
Browse our range of eBooks and case studies for useful insights into industry trends and outsourcing.
Pick up some useful business efficiency and growth tips with our free, on-demand webinars.
Aimee is an entrepreneur with two decades of diverse leadership experience. She created Beepo in response to all that she learned as a business owner outsourcing elements of her work to Asia. Aimee saw there was great need for an outsourcing company that could deliver premium service and success to businesses all around the world. An innovator, she integrated the latest technology with best practices in recruitment and quality assurance to design Beepo - the new standard in offshore services. A ‘2015 Young Entrepreneur Trailblazer of the year’, Aimee is leading Beepo to bold new horizons with an expansion of services across several industries in Australia and the US, with an aim to maximise clients’ customer service and business efficiency. She is spearheading the company’s forecast growth to 5000 staff over the next five years.
CHIEF EXECUTIVE OFFICER
Haidee has more than 18 years of management and leadership experience in the Philippine BPO and Contact Centre industry, handling local, regional and global roles. Haidee is passionate about showcasing the skills and talents of the diverse Filipino workforce, delivering a high level of service, performance and business outcomes to the company and to all Beepo partners.
Gary has six years financial planning experience, coupled with 14 years experience at the helm of a finance broking company. He successfully grew the finance broking business from zero to 100 loans per month. He also organically established a property management portfolio. He is passionate about working with clients on their business growth strategies.
Marcia brings over 10 years of leadership experience in sales, events and real estate. As an Australian based Business Development Manager, Marcia supports businesses to scale and grow through outsourcing. She also shares best practice when working with offshore talent to deliver an exceptional customer experience across a variety of industries.
Mitch has over 15 years experience in the outsourcing industry. As our Philippines-based Operations Manager, Mitch responsible for inspiring and coaching the Client Experience Managers and their teams to optimise interactions for all Beepo customers. She is responsible for developing and implementing strategies to improve client relationships and staff retention.
Jessie Rey Narciso
PEOPLE & CULTURE MANAGER
Jessie has over 16 years of extensive experience in training and development, human resources, recruitment, operations management, continuous process improvement and project management. As our People and Culture Manager, Jessie is responsible for employee engagement, reward and recognition programs, compensation and benefits, labour relations and legal compliance.
Rayn-Ane Louise Bonus
TALENT ACQUISITION MANAGER
Rayn has 10 years experience working in a fast-paced international environment, specialising in talent acquisition. She has expertise in a range of different industries from start ups through to high growth operations. In her role as Talent Acquisition Manager Rayn works closely with the Talent Managers and Client Experience Team to provide top talent to all Beepo clients.
FINANCE AND ADMIN MANAGER
Marilou leads the way for Beepo’s finance and accountancy department. With 18 years accounting experience, she has held a Finance Manager role for the past 10 years for large multinationals in construction and IT. She is responsible for accounting administration, compliance, payroll, taxes, financial auditing and management in the Philippines and Australia.
CLIENT EXPERIENCE MANAGER - REAL ESTATE TEAM
Adrian has over 20 years experience in the Outsourcing industry with extensive operational, training and management experience in the industry with exposure in working with Western, European and Arab customers. As a Client Experience Manager, Adrian will assist with your overall experience working with offshore talent to deliver unparalleled experience to your business and your customers.
Regienald Fundanera (Gie)
CLIENT EXPERIENCE MANAGER
Gie has more than 20 experience in the telecommunications industry, starting his career as a technical support rep for a large US telco. He joined Beepo in 2015. In his role as Client Experience Manager Gie overseas day-to-day operations for clients, but is also focused on growth, retention and lifetime value for both clients and Beepo staff.
Joanna Marie Macalino (Jaja)
CLIENT EXPERIENCE MANAGER
Jaja has 12 years experience in the outsourcing industry working in various leadership and process improvement roles for US and UK companies. She has worked in a range of roles, including retail, sales, technical support and quality assurance. Jaja joined Beepo in 2016. In her role as Client Experience Manager she is responsible for the day-to-day client operations and is adept at problem solving, process enhancement and adding overall value to the client.