Outsourcing broker support
services to the Philippines

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What is outsourced broker support?

Outsourcing broker support services is the process of sending certain broker admin tasks to someone who is external to your company, often overseas in locations such as the Philippines.

An outsourced broker support officer is involved in all of the repetitive, admin-related tasks associated with broking such as loan processing and maintenance. This will allow your broking team to focus on more revenue generating work such as building client relationships and generating more leads.

Broker support officers can complete an array of tasks, including but not limited to:

  • Loan packaging and processing
  • Loan maintenance
  • Valuations, pricing and serviceability
  • Database management
  • General administration support
  • Customer care
  • Client retention activities.

Why do businesses outsource broker support services offshore?

It's not uncommon for businesses to get caught up on routine admin, back office tasks. It’s one of the many reasons why finance businesses are implementing offshore staff solutions to ensure their staff are betting spending their time in front of clients, building relationships.

In today’s increasingly competitive environment, it’s crucial for your finance business to focus on writing more loans. With the help of an offshore broker support officer, you will finally have the time to focus on those high value tasks that add real value to your bottom line.

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What other finance job roles can be outsourced?

Beepo works with many businesses in the finance sector and provides support for a number of roles, in addition to broker support. These include:

The benefits of outsourcing broker support services

Key benefits associated with outsourcing broker support officers to the Philippines include:

  • Efficiency increase

    By handing over transactional broker support officer's tasks to the offshore team, you are providing your local team with the opportunity to take on more work. By distributing workload across your offshore and onshore teams, your businesses efficiency and productivity levels will increase.

  • Cost Savings

    By hiring an outsourced team to assist your onshore departments with these broker support officer's tasks for a fraction of the price, your organisation's overheads and staff costs will dramatically decrease, by up to 70%.

  • Increased employee satisfaction

    Broker support officers’ tasks can be quite tedious and time consuming. By handing over these repetitive jobs to your offshore team, you will see an increase in employee satisfaction as your onshore team will be able to focus on what they were initially hired to do.

  • Business growth

    By enabling additional capabilities through your offshore team, you will be able to provide your local employees with the capacity to take on more work. This in turn will lead to sustainable business growth.

What are the costs associated with outsourcing broker support services?

Outsourcing your broker support to the Philippines can represent significant employment cost savings for your business of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything from infrastructure, security, management and recruitment, to training, IT, legal and staff benefits.

For more detailed information on costs, please arrange a business consultation so we can tailor a solution to your business needs.

The Beepo advantage

Beepo is an outsourcing company based in Australia that offers businesses a distinct competitive edge with offshore staffing solutions. We take the time to understand the hardships our clients face when it comes to recruiting hard working, dedicated staff. The Philippines is renowned for its finance talent. This makes us adept at finding and recruiting the best of the best in terms of broker support for organisations.

Interested in learning more about the outsourced solution we can provide for your business?