What is outsourced real estate sales support?
Sales agents in the real estate industry require the support of an assistant who can manage all administrative, behind-the-scenes work so that the sales agent can continue to be effective in their job. While sales support can be an office-based position or someone local, more and more agents are engaging with a team member based offshore, in locations such as the Philippines.
Most sales agents are set up to work on the road, and an offshore support person can easily work in the cloud with them, delivering sales proposals, booking inspections and communicating via email with clients.
Offshore sales support staff can complete many tasks for the agent, including but not limited to the following:
- Diary management
- Appointment setting
- Preparing pre-listing packages, proposals, sales contracts and reports
- Generating leads
- Liaising with stakeholders including solicitors, photographers, tenants and clients
- Database management and updating
- Trust receipting
- Property listing and marketing tasks.