Outsourced Real Estate Virtual Sales Support Staff

What is outsourced real estate sales support?

Sales agents in the real estate industry require the support of an assistant who can manage all administrative, behind-the-scenes work so that the sales agent can continue to be effective in their job. While sales support can be an office-based position or someone local, more and more agents are engaging with a team member based offshore, in locations such as the Philippines.

Most sales agents are set up to work on the road, and an offshore support person can easily work in the cloud with them, delivering sales proposals, booking inspections and communicating via email with clients.

Offshore sales support staff can complete many tasks for the agent, including but not limited to the following:

Diary management
Appointment setting
Preparing pre-listing packages, proposals, sales contracts and reports
Generating leads
Liaising with stakeholders including solicitors, photographers, tenants and clients
Database management and updating
Trust receipting
Property listing and marketing tasks.

Many real estate sales agents are choosing to outsource their sales support offshore to ensure that the administrative side of their job is being fulfilled efficiently. This then allows them to focus on nurturing new client relationships and closing sales.

From start to finish, the sales process has multiple administrative steps and also regulations and compliance requirements that need to be adhered to. By having a dedicated sales support staff member, your agency can ensure that listings and documentation are up to date and completed on time.

What other real estate job roles can be outsourced?

In addition to sales support, real estate agencies are able to outsource a number of roles to offshore locations, including:

What are the benefits of outsourcing real estate sales support roles offshore?

Organisations are able to appreciate the added benefits that come from offshoring real estate sales support duties to the Philippines, including:

Reduced costs

Save up to 70% on employment costs.

Expert support

A reputable outsourced provider can help ensure your outsourced journey is optimised for success.

Improve staff satisfaction

Increase employee satisfaction and decrease staff attrition rates.

Business growth

Foster sustainable business longevity by reinvesting into the growth of your business.

Flexibility and availability

Help your business become more agile and flexible by opening up 24/7 availability.

Access a global talent pool

Give your business the ability to tap into a global talent pool to source candidates from anywhere in the world.

What are the costs associated with outsourcing real estate sales support roles?

Outsourcing your sales support to the Philippines can represent significant employment cost savings for your business of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything from infrastructure, security, management and recruitment, to training, IT, legal and staff benefits.

For more detailed information on costs, please arrange a business consultation so we can tailor a solution to your business needs.

How does hiring outsourced real estate sales support work?

This first step is to find out if your business is offshore ready. If the answer is yes, here are the next steps:

Create a job description: to help us hire the right candidate for your role. We can also assist in this process to ensure we are finding the best talent in the current local market.
Source the right candidate: we source candidates across our database and the local market before presenting you with a shortlist of the most suitable candidates available.
Screen and interview: you screen, interview and select the candidate(s) you’d like to hire while we take care of the infrastructure set up to get them ready to work for your business. It’s usually around six to eight weeks to get your offshore staff up and running.
Onboard and train: your business, along with the operational assistance of our offshore management team, organise new staff onboarding and training, including the use of your systems, any relevant processes and workflows they may need and an overview of your company values and culture. This will help your new team member fit seamlessly into your organisation and assist in effective change management with your existing onshore team members.

The Beepo advantage

Based in Australia, Beepo is a specialist offshore outsourcing company. Our solutions give real estate agents a distinct competitive advantage by providing quality support staff at a cost-effective price. We know how hard it can be to find and retain good staff in your local market which is why offshoring has become so popular and effective, especially in the Philippines.

Beepo will take care of every aspect of finding, recruiting and onboarding your team members - leaving you to handle their task allocation and deliverables. We also provide the infrastructure and environment for them to work in, and a management structure to ensure they’re productive and satisfied in their work.

Highly-skilled and efficient sales support staff are waiting to assist your sales team to work to their full potential. They’ll take care of the administrative duties so that your agents can focus on what they do best and grow your business revenue.