Key factors impacting the industry and the rising trend in outsourcing
A case study on how a tech company grew new client acquisition by 72%
A guide on creating the best customer service standards in your business
A guide on overcoming high staff attrition in NDIS plan management
The questions you must ask any prospective outsourcing provider
The questions you need to ask any prospective outsourcing provider
A guide on creating the best customer service standards in your business
A guide covering the most suitable tasks to outsource in your agency
A guide to choosing the right NDIS outsourcing provider
Studies have shown that having the right person in the right job can not only increase efficiency but also dramatically impact staff happiness and in turn, staff retention rates.
If you’re going to hire staff in a high-cost economy (Australia, for example), then have your local staff focused on more strategic projects. Implementation can be sent offshore and collectively, both teams can work toward increasing capacity in your organisation. By providing additional support, you’ll also relieve any unnecessary stress in your local team. Your staff will appreciate this, job satisfaction will increase and attrition will decrease - all thanks to outsourcing.
Here are just a couple of the many examples we have on how offshore support can dramatically improve efficiency in local teams:
Believe it or not, there is actually a lot of admin work behind the role of an effective business development manager. Hiring an offshore sales support assistant can free up time in a BDMs schedule to focus on the tasks they enjoy doing:
The role of an offshore sales support assistant:
The role of an onshore BDM:
Hiring an offshore property manager assistant (PMA) to support a local PM will ultimately provide more opportunities for an agency to grow it’s rent roll. See below:
The role of an offshore PMA
The role of an onshore PM
Another example of a really effective offshore model is to keep strategy onshore and to send implementation offshore. For greater insight into how this offshore model works in practice, check out this case study.
Here at Beepo, we offer specialised support to suit the specific needs of businesses of all sizes. We offer our services in an array of industry verticals including but not limited to:
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