Why outsource NDIS services?
Plan management businesses are notorious for having copious amounts of back office admin
including a plethora of invoices for processing.
In 2019, Australia had over 19,000 registered providers compared to over 300,000 participants. Fast forward to 2020, and the number of participants has increased by over 50,000 in a little over three months. Considering only 18.2% of that 350,000+ are self managed, you can begin to see how heavily in demand plan managers really are.
Many plan managers are currently not in a position to invest into growing their support coordination market share as they struggle on the other side of the business with staff attrition. By outsourcing the repetitive, yet important, back office functions in a plan management business, your business will experience a decrease in staff attrition, and you’ll create opportunities for business growth via increased capacity.
Other benefits of outsourcing in plan management businesses include cost savings, improved turnaround times and greater access to talent. These are just a few of the reasons why more plan managers than ever are implementing an offshore element into their business.