Outsourced NDIS Bookkeepers

What makes a great outsourced NDIS bookkeeper?

An NDIS bookkeeper is responsible for liaising with providers and the NDIS to perform general bookkeeping duties for organisations. They handle all financial tasks such as accounts receivable, accounts payable, payroll and ensure invoices are claimed and paid for in a timely manner.

These bookkeeping tasks are particularly well-suited to being outsourced. Organisations free up their local NDIS teams’ time by sending these tasks to outsourced NDIS bookkeepers. This allows your onshore team to focus on performing higher value, revenue generating work.

What is a NDIS bookkeeper?

NDIS bookkeepers require all the same skills as standard bookkeepers. Their main priority and key skill is being able to process a significant amount of invoices for plan participants from relevant suppliers related to their plan. This involves prioritisation, a high level of accuracy and time management skills in order to get through the volume of invoices required for processing - with no errors. In terms of qualifications, a higher education degree or certificate in bookkeeping or accounting is desirable given the financial nature of the role.

NDIS bookkeepers require all the same skills as a standard bookkeeper. Their main priority and key skill is being able to process a significant amount of invoices for plan participants from relevant suppliers related to their plan. This involves prioritisation, a high level of accuracy and time management skills in order to get through the volume of invoices required for processing - with no errors. NDIS Bookkeepers speak to non-financial service participants and handle supplier enquiries all while still completing the financial functions of a general bookkeeper. Interpersonal communication skills are essential here to help with the go between of a financial mindset to an administrative persona in these cases to best service their core responsibilities.

Outsourcing services recruit NDIS bookkeepers the same way an internal, talent acquisition team would. Essentially, they ask the same questions to understand whether these offshore candidates would be able to provide the level of quality required by Australian organisations:

What experience do you have working as a bookkeeper or in similar, financial roles?
What are your time management skills like?
How do you ensure excellent communication with the ability to build rapport among a range of stakeholders?
What organisation techniques do you use to ensure information is updated and maintained?
Provide an example of how you showcased a high level of accuracy and attention to detail.
What client management systems or CRM systems are you familiar with?
What accounting systems are you familiar with?

In terms of qualifications, a higher education degree or certificate in bookkeeping or accounting is desirable given the financial nature of the role. Outsourcing companies can help you find the right candidate to meet your organisation's NDIS compliance requirements. By hiring these bookkeepers who understand the principle of confidentiality and privacy when handling sensitive information, they can efficiently support and coordinate with your onshore teams to increase revenue.

Whether you are looking to train an NDIS bookkeeper from the ground up and teach them your business's way of doing things, or
Whether you are seeking expertise and a team of NDIS bookkeepers with certifications and higher education.

Benefits of outsourcing NDIS bookkeeping roles

Organisations are able to appreciate the added benefits that come from offshoring NDIS bookkeeper duties to the Philippines, including:

Reduced costs

Save up to 70% on employment costs.

Expert support

A reputable outsourced provider can help ensure your outsourced journey is optimised for success.

Improve staff satisfaction

Increase employee satisfaction and decrease staff attrition rates.

Business growth

Foster sustainable business longevity by reinvesting into the growth of your business.

Flexibility and availability

Help your business become more agile and flexible by opening up 24/7 availability.

Access a global talent pool

Give your business the ability to tap into a global talent pool to source candidates from anywhere in the world.

What are the costs associated with hiring an offshore NDIS bookkeeper?

Outsourcing your NDIS bookkeeping roles to the Philippines can represent significant cost savings of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything: including infrastructure, security, recruitment and training, management and staff benefits.

For more detailed information on costs, please arrange a business consultation so we can tailor a solution to your business needs.

How does hiring an outsourced NDIS bookkeeper work?

This first step is to find out if your business is offshore ready. If the answer is yes, here are the next steps:

Create a job description: to help us hire the right candidate for your role. We can also assist in this process to ensure we are finding the best talent in the current local market.
Source the right candidate: we source candidates across our database and the local market before presenting you with a shortlist of the most suitable candidates available.
Screen and interview: you screen, interview and select the candidate(s) you’d like to hire while we take care of the infrastructure set up to get them ready to work for your business. It’s usually around six to eight weeks to get your offshore staff up and running.
Onboard and train: your business, along with the operational assistance of our offshore management team, organise new staff onboarding and training, including the use of your systems, any relevant processes and workflows they may need and an overview of your company values and culture. This will help your new team member fit seamlessly into your organisation and assist in effective change management with your existing onshore team members.