Outsource NDIS Bookkeepers

What is a NDIS bookkeeper?

A NDIS (National Disability Insurance Scheme) bookkeeper is responsible for liaising with providers and the NDIS to perform general bookkeeping duties for organisations. They handle all financial tasks such as accounts receivable, accounts payable, payroll and ensure invoices are claimed and paid for in a timely manner. These NDIS bookkeepers provide support to NDIS participants and carers in organisations that have NDIS plan management services.

NDIS bookkeeping duties and tasks can include:

Plan management support to service participants such as enquiries from providers regarding payments and invoices
Account reconciliation including general ledger and end of month accounts
Accounts payable, receivable and payroll functions including bank reconciliations, and cash flow management
Preparation of financial statements
Accounts payable with coding accuracy
Interpreting the NDIS price list and determining categories for invoices
Emailing providers for additional information if required to process invoices
General data processing.

These bookkeeping tasks are particularly well-suited to being outsourced. Organisations free up their local NDIS teams’ time by sending these tasks to outsourced NDIS bookkeepers. This allows your onshore team to focus on performing higher value, revenue generating work.

NDIS bookkeepers require all the same skills as a standard bookkeeper. Their main priority and key skill is being able to process a significant amount of invoices for plan participants from relevant suppliers related to their plan. This involves prioritisation, a high level of accuracy and time management skills in order to get through the volume of invoices required for processing - with no errors. NDIS Bookkeepers speak to non-financial service participants and handle supplier enquiries all while still completing the financial functions of a general bookkeeper. Interpersonal communication skills are essential here to help with the go between of a financial mindset to an administrative persona in these cases to best service their core responsibilities.

Outsourcing services recruit NDIS bookkeepers the same way an internal, talent acquisition team would. Essentially, they ask the same questions to understand whether these offshore candidates would be able to provide the level of quality required by Australian organisations:

What experience do you have working as a bookkeeper or in similar, financial roles?
What are your time management skills like?
How do you ensure excellent communication with the ability to build rapport among a range of stakeholders?
What organisation techniques do you use to ensure information is updated and maintained?
Provide an example of how you showcased a high level of accuracy and attention to detail.
What client management systems or CRM systems are you familiar with?
What accounting systems are you familiar with?

In terms of qualifications, a higher education degree or certificate in bookkeeping or accounting is desirable given the financial nature of the role. Outsourcing companies can help you find the right candidate to meet your organisation's NDIS compliance requirements. By hiring these bookkeepers who understand the principle of confidentiality and privacy when handling sensitive information, they can efficiently support and coordinate with your onshore teams to increase revenue.

Whether you are looking to train an NDIS bookkeeper from the ground up and teach them your business's way of doing things, or
Whether you are seeking expertise and a team of NDIS bookkeepers with certifications and higher education.

Benefits of outsourcing NDIS bookkeeping roles

Organisations are able to appreciate the added benefits that come from offshoring NDIS bookkeeper duties to the Philippines, including:

Increased employee satisfaction

Give your local team peace of mind by relieving them of any unnecessary tasks and sharing the workload with an offshore team or team member. This will help increase employee satisfaction within your business. With your NDIS bookkeeper team able to focus on what they were hired to do, you can expect to see a positive change in your working atmosphere.
Cost savings

Hiring local staff can prove very costly to an organisation. Hiring an offshore team member that can assist your local team with routine NDIS bookkeeper tasks for a fraction of the price will help you control costs in your organisation, saving up to 70% when compared to hiring locally.
Business growth

Hiring full time offshore NDIS bookkeeper can help increase profits and supercharge your business growth. By adding extra capability through an offshore team, your local employees will have additional capacity to take on more work and grow your business sustainably.
Efficiency increase

Sending daily, time consuming, repeatable NDIS bookeeping tasks offshore will allow your local team to take on more work. By sharing the workload between your onshore and offshore team, you will notice a drastic increase in efficiency and productivity within your organisation.

What are the costs associated with hiring an offshore NDIS bookkeeper?

Outsourcing your NDIS bookkeeping roles to the Philippines can represent significant cost savings of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything: including infrastructure, security, recruitment and training, management and staff benefits.

For more detailed information on costs, please arrange a business consultation so we can tailor a solution to your business needs.

How does hiring an outsourced NDIS bookkeeper work?

This first step is to find out if your business is offshore ready. If the answer is yes, here are the next steps:

Create a job description: to help us hire the right candidate for your role. We can also assist in this process to ensure we are finding the best talent in the current local market.
Source the right candidate: we source candidates across our database and the local market before presenting you with a shortlist of the most suitable candidates available.
Screen and interview: you screen, interview and select the candidate(s) you’d like to hire while we take care of the infrastructure set up to get them ready to work for your business. It’s usually around six to eight weeks to get your offshore staff up and running.
Onboard and train: your business, along with the operational assistance of our offshore management team, organise new staff onboarding and training, including the use of your systems, any relevant processes and workflows they may need and an overview of your company values and culture. This will help your new team member fit seamlessly into your organisation and assist in effective change management with your existing onshore team members.

The Beepo advantage

Beepo is an outsourcing company based in Australia that offers businesses a distinct competitive edge with offshore staffing solutions. We take the time to understand the hardships our clients face when it comes to recruiting hard working, dedicated staff. The Philippines is renowned for its rich talent pool. This makes us adept at finding and recruiting the best talent for our clients.

Additional NDIS roles and services your business can outsource to the Philippines

So, you've decided to send your outsource NDIS bookeeping tasks to the Philippines to take advantage of the benefits of outsourcing. Why not consider embracing offshoring solutions for your other NDIS services as well? Take a look at the below list of roles and services that are well-suited to offshoring:

Administration support

Outsource NDIS bookkeepers to the Philippines

What is a NDIS bookkeeper?

What key skills and qualifications make a great NDIS bookkeeper?

Benefits of outsourcing NDIS bookkeeping roles

What are the costs associated with hiring an offshore NDIS bookkeeper?

How does hiring an outsourced NDIS bookkeeper work?

The Beepo advantage

Resources to kickstart your offshoring journey