Outsource QA Testers

What is a QA tester?

A Quality Assurance or QA tester is responsible for analysing and reviewing new software or existing programs for any defects. They run various tests to ensure that these applications meet all policies and guidelines as advised by a specific organisation and governing bodies before it is then approved to be marketed to consumers. Essentially, they ensure that products or services are ready for the end user; they are the “proofreaders” of an organisation’s consumer merchandise and goods.

QA tester duties and tasks can include:

Performing rigorous and repetitive testing on products until they meet the standards for launch into market
Recording defects and issues
Liaising with internal departments and R&D teams to resolve any reported faults by keeping accurate change logs for future reference
Assisting product developers during the design process to assess risks, operational use and resolve any pre-production implications prior to release.

These technical tasks are particularly well-suited to being outsourced as they are repetitive and rules-based, requiring a high level of attention to detail. Organisations free up their local tech teams time by sending specialist IT tasks to outsourced QA testers. This allows your onshore team to focus on higher value work that makes a real difference to your bottom line.

Quality assurance testers are constantly measuring, reporting and cross-checking previous findings on past tests before reaching a final, approved product verdict. To do this effectively, they need to be detail-oriented and have strong analytical skills to spot faults and defects. Strong decision making and good judgement skills provide the necessary expertise required to liaise with designers, engineers and other personnel to create applications that will meet consumer expectations.

Outsourcing services recruit QA testers the same way an internal, talent acquisition team would. Essentially, they ask the same questions to understand whether these offshore candidates would be able to provide the level of quality required by Australian organisations:

What experience and knowledge do you have in quality assurance or a similar role where you constantly check for defects and recommend solutions?
What are your problem-solving skills like and how do you use them to identify and resolve bugs in new systems?
How do you ensure excellent communication when speaking to design and development teams to prevent issues in upcoming applications?
What project management techniques do you use to ensure that all defects, reviews and tests are recorded efficiently?
Provide an example of how you showcased a high level of accuracy and attention to detail.
What reporting systems are you familiar with?

In terms of qualifications, a higher education degree or certificate in computer information science or computer science is desirable. Further accreditations from professional QA associations or testing software manufacturing companies can ensure recognised experts. Outsourcing companies can help you find the right candidate to meet your organisation's tech support requirements by hiring these specialists who have an eye for perfection:

Whether you are looking to train a QA tester from the ground up and teach them your business's way of quality and compliance, or
Whether you are seeking expertise and an individual or team of QA testers with proven success in the tech industry.

Benefits of outsourcing QA testing services

Organisations are able to appreciate the added benefits that come from offshoring QA testing duties to the Philippines, including:

Increased employee satisfaction

Give your local team peace of mind by relieving them of any unnecessary tasks and sharing the workload with an offshore team or team member. This will help increase employee satisfaction within your business. With your QA testing team able to focus on what they were hired to do, you can expect to see a positive change in your working atmosphere.
Cost savings

Hiring local staff can prove very costly to an organisation. Hiring an offshore team member that can assist your local team with routine QA testing tasks for a fraction of the price will help you control costs in your organisation, saving up to 70% when compared to hiring locally.
Business growth

Hiring full time offshore QA testing can help increase profits and supercharge your business growth. By adding extra capability through an offshore team, your local employees will have additional capacity to take on more work and grow your business sustainably.
Efficiency increase

Sending daily, time consuming, repeatable QA testing tasks offshore will allow your local team to take on more work. By sharing the workload between your onshore and offshore team, you will notice a drastic increase in efficiency and productivity within your organisation.

What are the costs associated with hiring an offshore QA testing specialist?

Outsourcing your QA testing services to the Philippines can represent significant cost savings of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything: including infrastructure, security, recruitment and training, management and staff benefits.

For more detailed information on costs, please arrange a business consultation so we can tailor a solution to your business needs.

How does hiring an outsourced QA tester work?

This first step is to find out if your business is offshore ready. If the answer is yes, here are the next steps:

Create a job description: to help us hire the right candidate for your role. We can also assist in this process to ensure we are finding the best talent in the current local market.
Source the right candidate: we source candidates across our database and the local market before presenting you with a shortlist of the most suitable candidates available.
Screen and interview: you screen, interview and select the candidate(s) you’d like to hire while we take care of the infrastructure set up to get them ready to work for your business. It’s usually around six to eight weeks to get your offshore staff up and running.
Onboard and train: your business, along with the operational assistance of our offshore management team, organise new staff onboarding and training, including the use of your systems, any relevant processes and workflows they may need and an overview of your company values and culture. This will help your new team member fit seamlessly into your organisation and assist in effective change management with your existing onshore team members.

The Beepo advantage

Beepo is an outsourcing company based in Australia that offers businesses a distinct competitive edge with offshore staffing solutions. We take the time to understand the hardships our clients face when it comes to recruiting hard working, dedicated staff. The Philippines is renowned for its tech talent and customer service skills. This makes us adept at finding and recruiting the best of the best technical support specialists for organisations.

Additional IT support roles and services your business can outsource to the Philippines

So, you've decided to send your outsource QA testing specialists tasks to the Philippines to take advantage of the benefits of outsourcing. Why not consider embracing offshoring solutions for your other IT support services as well? Take a look at the below list of roles and services that are well-suited to offshoring:

Tech

Outsource QA testers to the Philippines

What is a QA tester?

What key skills and qualifications make a great QA tester?

Benefits of outsourcing QA testing services

What are the costs associated with hiring an offshore QA testing specialist?

How does hiring an outsourced QA tester work?

The Beepo advantage

Resources to kickstart your offshoring journey