strata-management-assistant

Outsource strata management assistants to the Philippines

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What is a strata management assistant?

A strata management assistant is responsible for providing administrative support to the strata management team. They conduct both internal and external assistant duties such as assisting onshore staff with time-consuming admin tasks as well as liaising with tenants to address queries and concerns. 

Strata management assistant duties and tasks can include:

  • General strata administrative tasks such as answering calls, organising meetings and coordinating inspection times
  • Arranging maintenance and repair work as required
  • Preparing meeting agendas and minutes
  • Issuing keys, contracts and emergency details to contractors, owners and tenants.

These assistant tasks are particularly well-suited to being outsourced. Organisations free up their local real estate teams’ time by sending these tasks to outsourced strata management assistants. This allows your onshore team to focus on performing higher value, revenue generating work.

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What key skills and qualifications make a great strata management assistant?

Record maintenance and file management is a key skill to possess as a strata management assistant. They are constantly speaking to tenants, organising contractors and keeping track of repairs or any issues within the complex. Communication is paramount to secure a clear dialogue between owner and tenant. As these assistants go between external and internal stakeholder communication, a strong attention to detail while being able to multitask will ensure that information remains confidential and organised. 

Outsourcing services recruit strata management assistants the same way an internal, talent acquisition team would. Essentially, they ask the same questions to understand whether these offshore candidates would be able to provide the level of quality required by Australian organisations:

  • What experience and knowledge do you have assisting property managers or in a similar role within property management or administration?
  • What are your time management skills like?
  • How do you ensure excellent communication, both written and verbal, between tenants, contractors and owners?
  • What organisation techniques do you use to ensure information is updated and maintained?
  • Provide an example of how you showcased a high level of accuracy and attention to detail.
  • What tools and systems are you familiar with?

In terms of qualifications, a higher education degree or certificate in business administration is desirable but not necessary. Outsourcing companies can help you find the right candidate to meet your organisation's real estate requirements by hiring these strata management assistants who can efficiently support and coordinate with your onshore teams to increase revenue. 

  • Whether you are looking to train a strata management assistant from the ground up and teach them your business's way of doing things, or 
  • Whether you are seeking expertise and a team of strata management assistants with certifications and higher education.

Benefits of outsourcing strata management assistant roles

Organisations are able to appreciate the added benefits that come from offshoring strata management assistant duties to the Philippines, including:

  • Increased employee satisfaction

    Give your local team peace of mind by relieving them of any unnecessary tasks and sharing the workload with an offshore team or team member. This will help increase employee satisfaction within your business. With your strata management assistant team able to focus on what they were hired to do, you can expect to see a positive change in your working atmosphere.

  • Cost savings

    Hiring local staff can prove very costly to an organisation. Hiring an offshore team member that can assist your local team with routine strata management assistant tasks for a fraction of the price will help you control costs in your organisation, saving up to 70% when compared to hiring locally.

  • Business growth

    Hiring full time offshore strata management assistant can help increase profits and supercharge your business growth. By adding extra capability through an offshore team, your local employees will have additional capacity to take on more work and grow your business sustainably.

  • Efficiency increase

    Sending daily, time consuming, repeatable strata management assistant tasks offshore will allow your local team to take on more work. By sharing the workload between your onshore and offshore team, you will notice a drastic increase in efficiency and productivity within your organisation.

What are the costs associated with hiring an offshore strata management assistant?

Outsourcing your strata management assistant roles to the Philippines can represent significant cost savings of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything: including infrastructure, security, recruitment and training, management and staff benefits.

For more detailed information on costs, please arrange a business consultation so we can tailor a solution to your business needs.

The Beepo advantage

Beepo is an outsourcing company based in Australia that offers businesses a distinct competitive edge with offshore staffing solutions. We take the time to understand the hardships our clients face when it comes to recruiting hard working, dedicated staff. The Philippines is renowned for its rich talent pool. This makes us adept at finding and recruiting the best talent for our clients.

The Beepo advantage

Beepo is an Australian-based outsourcing company that offers businesses a distinct competitive edge with offshore staffing solutions. We take the time to understand the hardships our clients face when it comes to recruiting hard working, dedicated staff. The Philippines is renowned for its accounting talent and bookkeeping skills, and we are adept at finding and recruiting the best of the best in terms of bookkeepers.

Additional real estate roles and services your business can outsource to the Philippines

So, you've decided to send your outsource strata management assisting tasks to the Philippines to take advantage of the benefits of outsourcing. Why not consider embracing offshoring solutions for your other real estate services as well? Take a look at the below list of roles and services that are well-suited to offshoring:

Interested in learning more about the outsourced solution we can provide for your business?