What is a strata management assistant?
A strata management assistant is responsible for providing administrative support to the strata management team. They conduct both internal and external assistant duties such as assisting onshore staff with time-consuming admin tasks as well as liaising with tenants to address queries and concerns.
Strata management assistant duties and tasks can include:
- General strata administrative tasks such as answering calls, organising meetings and coordinating inspection times
- Arranging maintenance and repair work as required
- Preparing meeting agendas and minutes
- Issuing keys, contracts and emergency details to contractors, owners and tenants.
These assistant tasks are particularly well-suited to being outsourced. Organisations free up their local real estate teams’ time by sending these tasks to outsourced strata management assistants. This allows your onshore team to focus on performing higher value, revenue generating work.