strata-management-assistant

Outsource strata management assistants to the Philippines

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What is a strata management assistant?

A strata management assistant is responsible for providing administrative support to the strata management team. They conduct both internal and external assistant duties such as assisting onshore staff with time-consuming admin tasks as well as liaising with tenants to address queries and concerns. 

Strata management assistant duties and tasks can include:

  • General strata administrative tasks such as answering calls, organising meetings and coordinating inspection times
  • Arranging maintenance and repair work as required
  • Preparing meeting agendas and minutes
  • Issuing keys, contracts and emergency details to contractors, owners and tenants.

These assistant tasks are particularly well-suited to being outsourced. Organisations free up their local real estate teams’ time by sending these tasks to outsourced strata management assistants. This allows your onshore team to focus on performing higher value, revenue generating work.

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What key skills and qualifications make a great strata management assistant?

Record maintenance and file management is a key skill to possess as a strata management assistant. They are constantly speaking to tenants, organising contractors and keeping track of repairs or any issues within the complex. Communication is paramount to secure a clear dialogue between owner and tenant. As these assistants go between external and internal stakeholder communication, a strong attention to detail while being able to multitask will ensure that information remains confidential and organised. 

Outsourcing services recruit strata management assistants the same way an internal, talent acquisition team would. Essentially, they ask the same questions to understand whether these offshore candidates would be able to provide the level of quality required by Australian organisations:

  • What experience and knowledge do you have assisting property managers or in a similar role within property management or administration?
  • What are your time management skills like?
  • How do you ensure excellent communication, both written and verbal, between tenants, contractors and owners?
  • What organisation techniques do you use to ensure information is updated and maintained?
  • Provide an example of how you showcased a high level of accuracy and attention to detail.
  • What tools and systems are you familiar with?

In terms of qualifications, a higher education degree or certificate in business administration is desirable but not necessary. Outsourcing companies can help you find the right candidate to meet your organisation's real estate requirements by hiring these strata management assistants who can efficiently support and coordinate with your onshore teams to increase revenue. 

  • Whether you are looking to train a strata management assistant from the ground up and teach them your business's way of doing things, or 
  • Whether you are seeking expertise and a team of strata management assistants with certifications and higher education.

Benefits of outsourcing strata management assistant roles

Organisations are able to appreciate the added benefits that come from offshoring strata management assistant duties to the Philippines, including:

Reduced costs
Reduced costs
Save up to 70% on employment costs.
Expert support
Expert support
A reputable outsourced provider can help ensure your outsourced journey is optimised for success.
Improve staff satisfaction
Improve staff satisfaction
Increase employee satisfaction and decrease staff attrition rates.
Business growth
Business growth
Foster sustainable business longevity by reinvesting into the growth of your business.
Flexibility and availability
Flexibility and availability
Help your business become more agile and flexible by opening up 24/7 availability.
Access a global talent pool
Access a global talent pool
Give your business the ability to tap into a global talent pool to source candidates from anywhere in the world.

What are the costs associated with hiring an offshore strata management assistant?

Outsourcing your strata management assistant roles to the Philippines can represent significant cost savings of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything: including infrastructure, security, recruitment and training, management and staff benefits.

For more detailed information on costs, please arrange a business consultation so we can tailor a solution to your business needs.

How does hiring an outsourced strata management assistant work?

This first step is to find out if your business is offshore ready. If the answer is yes, here are the next steps:

  • Create a job description: to help us hire the right candidate for your role. We can also assist in this process to ensure we are finding the best talent in the current local market. 
  • Source the right candidate: we source candidates across our database and the local market before presenting you with a shortlist of the most suitable candidates available. 
  • Screen and interview: you screen, interview and select the candidate(s) you’d like to hire while we take care of the infrastructure set up to get them ready to work for your business. It’s usually around six to eight weeks to get your offshore staff up and running.
  • Onboard and train: your business, along with the operational assistance of our offshore management team, organise new staff onboarding and training, including the use of your systems, any relevant processes and workflows they may need and an overview of your company values and culture. This will help your new team member fit seamlessly into your organisation and assist in effective change management with your existing onshore team members.

The Beepo advantage

Beepo is an outsourcing company based in Australia that offers businesses a distinct competitive edge with offshore staffing solutions. We take the time to understand the hardships our clients face when it comes to recruiting hard working, dedicated staff. The Philippines is renowned for its rich talent pool. This makes us adept at finding and recruiting the best talent for our clients.

The Beepo advantage

Beepo is an Australian-based outsourcing company that offers businesses a distinct competitive edge with offshore staffing solutions. We take the time to understand the hardships our clients face when it comes to recruiting hard working, dedicated staff. The Philippines is renowned for its accounting talent and bookkeeping skills, and we are adept at finding and recruiting the best of the best in terms of bookkeepers.

What other roles and services can your business outsource to the Philippines?

Interested in learning more about the outsourcing solutions we can provide for your business?
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