Outsource NDIS administration assistants to the Philippines

NDIS administration assistants require key interpersonal skills to ensure they are communicating effectively to participants, internal stakeholders and NDIS officers. To manage these relationships and competing agendas, they need to be able to handle multiple tasks simultaneously, have excellent attention to detail and remain articulate in all communications. Not only are these soft skills essential, but the role requires team members who are computer literate and familiar with CRM systems as well. 

Outsourcing services recruit NDIS administration assistants the same way an internal, talent acquisition team would. Essentially, they ask the same questions to understand whether these offshore candidates would be able to provide the level of quality required by Australian organisations:

• What experience and knowledge do you have working in the disability sector in an administrative function? If not in this industry, what other administrative roles have you worked in?
• What are your time management skills like?
• How do you ensure excellent communication with the ability to build rapport among a range of stakeholders?
• What organisation techniques do you use to ensure information is updated and maintained?
• Provide an example of how you showcased a high level of accuracy and attention to detail.
• What client management or CRM systems are you familiar with?

In terms of qualifications, a higher education degree or certificate in business administration is desirable but not necessary. Outsourcing companies can help you find the right candidate to meet your organisation's NDIS compliance requirements. By hiring these administration assistants who understand the principle of confidentiality and privacy when handling sensitive information, they can efficiently support and coordinate with your onshore teams to increase revenue. 

• Whether you are looking to train an NDIS administration assistant from the ground up and teach them your business's way of doing things, or 
• Whether you are seeking expertise and a team of NDIS administration assistants with certifications and higher education.

Benefits of outsourcing NDIS administration assistant roles

Organisations are able to appreciate the added benefits that come from offshoring NDIS administration assistant duties to the Philippines, including:

What are the costs associated with hiring an offshore NDIS administration assistant?

Outsourcing your NDIS administration assistant roles to the Philippines can represent significant cost savings of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything: including infrastructure, security, recruitment and training, management and staff benefits.

For more detailed information on costs, please arrange a business consultation so we can tailor a solution to your business needs.