What is a virtual assistant?
A virtual assistant is responsible for providing support services to organisations from a remote location. Virtual assistants can perform regular in-house administrative duties such as scheduling appointments, answering and making phone calls and organising travel arrangements. They manage email accounts and social media platforms, perform data-entry and a multitude of other tasks all as required.
Virtual assistant duties and tasks can include:
- General, online, administrative duties
- Clerical and bookkeeping tasks
- Content writing and social media management
- Online file storage and maintenance.
These administrative tasks are particularly well-suited to being outsourced. Organisations free up their local administration teams’ time by sending these tasks to outsourced virtual assistants. This allows your onshore team to focus on performing higher value, revenue generating work.