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Outsourcing real estate
services to the Philippines

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What is real estate outsourcing?

Real estate outsourcing involves hiring a team or team member overseas to complete certain tasks that enable you to focus on your core business. These tasks may include property management, sales support, accounts, marketing and more.

What are current real estate outsourcing trends?

Many real estate offices are losing sales opportunities and prospective clients because their onshore staff are spending too much time on routine admin tasks rather than generating new business across the sales and property management departments.

But there are ways your office can be significantly more productive and efficient, allowing your BDM’s and property managers to focus on what they do best.

Key indicators have been pointing to a softening real estate market with reductions in housing prices, auction clearance rates and industry job vacancies. These challenges are unlikely to disappear in the coming years, which indicates tough times ahead for the real estate industry.

It’s in times like these, innovation and a willingness to change will separate the industry into those who thrive and those who struggle to survive. Outsourcing can help your real estate agency by improving efficiencies and increasing margins. Let us help answer all of your questions about outsourcing, so you can make an informed decision for your agency.

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Services

At Beepo, we offer support in an array of roles, from property management to accounts, and everything in between. Many of our professionals are tertiary qualified and trained on industry relevant software so they can help your agency in whatever capacity you require. We will tailor our solution to meet the needs of your individual agency.

The objective of outsourcing is to ensure your local staff have the time to focus on the tasks they were employed to do - the type of work that will keep them motivated and satisfied in their role. By doing this, your agency will experience major efficiency gains which will ultimately lead to an increase in capacity for your staff to take on more work. It will ultimately allow you to grow your business.

We realise that outsourcing is a big step in your agency’s growth strategy, which is why we’re here to demystify the process. From data security through to integrating offshore staff into your local team, we know how to ensure your offshoring success.

What real estate services can you outsource in your business?

Identifying which tasks or roles are best suited to an offshore team can be quite challenging. Many real estate agencies tend to outsource the time-consuming, administrative and process driven tasks. However, we’re increasingly seeing many organisations offshoring more complex and technical roles. Why? Because they’re beginning to understand the high calibre of offshore employees who are available to complete the work.

In fact, we’ve identified 25 tasks that your real estate virtual assistant can take on for you. Tasks range from content marketing, appointment setting and diary management through to lead generation, database management and arrears management.

Property management is one of the largest areas in your business where offshore staff can assist and are likely to add the most value. Tasks may include lease renewals, managing repairs and maintenance requests and processing tenancy applications.

Job roles we can support:

Real estate outsourcing companies - how to choose your provider

Improved productivity, efficiency, retention rates and staff satisfaction are just some of the many benefits of outsourcing. In addition, your agency can save up to 70% on employment costs compared with hiring local talent. However, to ensure success, you need to select the right provider.

So where to begin? Start by asking the hard questions. These questions should drill down into the operations of any prospective outsourcing provider. This will give you a thorough understanding of how they work and what your working relationship will look like. Some of these questions may include:

  • What tools do you have in place to ensure staff members remain online and productive 100% of the time?
  • How do you supervise my outsourced staff?
  • How do you ensure staff cannot access cloud-based systems and applications outside of the office?
  • How do you review staff performance?
  • How does your recruitment process ensure you find the best candidate for my role?

Be sure to select a provider whose values align with your business objectives and who has experience in the real estate industry. This step is crucial to the success of your outsourcing journey.

After all, not all outsourcing providers are the same. Each has different protocols, inclusions, facilities, T&Cs and contracts. Analyse, compare and choose the provider that fits best with your agency.

The Beepo advantage

At Beepo, we understand the hardships our clients face when it comes to operating in Australia’s costly and highly regulated workforce. It’s why we offer businesses, of all sizes, a competitive advantage with offshore staffing solutions.

Supercharge your business for growth through outsourcing, speak to us today about a tailored solution for your agency.

Interested in learning more about the outsourced solution we can provide for your business?