Outsource property management assistants to the Philippines


What is an outsourced property management assistant?

Many of the tasks related to the management of rental properties no longer need to be performed at your local office. Many real estate agents are now outsourcing much of the administrative work associated with property management to staff in an offshore location such as the Philippines.

An outsourced property management assistant performs much of the same work as a staff member that would work from your office, especially tasks associated with lease contracts, account management, communications and general administration.

Tasks that can be performed by an offshore property management assistant can include the following (and more):

  • Arranging and documenting inspections and condition reports
  • Writing and placing property ads
  • Scheduling property viewings
  • Liaising with landlords, tenants, applicants and trades
  • Database management and communications
  • Assisting with general enquiries
  • Managing repairs and maintenance work and contractors
  • Ensuring lease documentation is up to date
  • Managing lease renewals
  • Processing new applications including reference checks
  • Processing and sending breach notices and termination notices
  • Actioning rent reviews.


Why do businesses outsource property management assistants offshore?

Many real estate agencies are outsourcing property management assistant work to give them more time to nurture relationships with property owners. This then increases the opportunity to retain and potentially grow their rent roll. By outsourcing much of the administrative work, property managers have the capacity to manage a much larger property portfolio and can focus on achieving growth for the agency.

In recent years, we’ve also seen an increase in holiday rentals and the introduction of online platforms that allow owners to manage the renting of their properties for short periods. As owners begin to realise how involved holiday rentals can be, many real estate agents are seizing the opportunity to support time-poor owners and have expanded into the holiday market.

With the resulting increase in administrative work, offshore staff have become an invaluable and cost-effective way to manage the additional work.

What other real estate job roles can be outsourced?

In addition to property management assistants, many job roles in the real estate industry can be outsourced offshore, particularly those with a strong administrative requirement:

What are the benefits of outsourcing property management assistant roles offshore?

Organisations are able to appreciate the added benefits that come from offshoring property management assistant duties to the Philippines, including:

  • Increased employee satisfaction

    Give your local team peace of mind by relieving them of any unnecessary tasks and sharing the workload with an offshore team or team member. This will help increase employee satisfaction within your business. With your property management assistant team able to focus on what they were hired to do, you can expect to see a positive change in your working atmosphere.

  • Cost savings

    Hiring local staff can prove very costly to an organisation. Hiring an offshore team member that can assist your local team with routine property management assistant tasks for a fraction of the price will help you control costs in your organisation, saving up to 70% when compared to hiring locally.

  • Business growth

    Hiring full time offshore property management assistant can help increase profits and supercharge your business growth. By adding extra capability through an offshore team, your local employees will have additional capacity to take on more work and grow your business sustainably.

  • Efficiency increase

    Sending daily, time consuming, repeatable property management assistant tasks offshore will allow your local team to take on more work. By sharing the workload between your onshore and offshore team, you will notice a drastic increase in efficiency and productivity within your organisation.

What are the costs associated with outsourcing property management assistant roles?

Outsourcing your property management assistant to the Philippines can represent significant employment cost savings for your business of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything from infrastructure, security, management and recruitment, to training, IT, legal and staff benefits.

For more detailed information on costs, please arrange a consultation so we can tailor a solution to suit your unique business needs.

How does hiring an outsourced property management assistant work?

This first step is to find out if your business is offshore ready. If the answer is yes, here are the next steps:

  • Create a job description: to help us hire the right candidate for your role. We can also assist in this process to ensure we are finding the best talent in the current local market. 
  • Source the right candidate: we source candidates across our database and the local market before presenting you with a shortlist of the most suitable candidates available. 
  • Screen and interview: you screen, interview and select the candidate(s) you’d like to hire while we take care of the infrastructure set up to get them ready to work for your business. It’s usually around six to eight weeks to get your offshore staff up and running.
  • Onboard and train: your business, along with the operational assistance of our offshore management team, organise new staff onboarding and training, including the use of your systems, any relevant processes and workflows they may need and an overview of your company values and culture. This will help your new team member fit seamlessly into your organisation and assist in effective change management with your existing onshore team members.

The Beepo advantage

Beepo is an Australian-based outsourcing company that offers businesses a distinct competitive edge with offshore staffing solutions. We take the time to understand the hardships our clients face when it comes to recruiting hard working, dedicated staff. The Philippines is renowned for its accounting talent and bookkeeping skills, and we are adept at finding and recruiting the best of the best in terms of bookkeepers.

Additional real estate roles and services your business can outsource to the Philippines

So, you've decided to send your property management assisting tasks to the Philippines to take advantage of the benefits of outsourcing. Why not consider embracing offshoring solutions for your other real estate services as well? Take a look at the below list of roles and services that are well-suited to offshoring:

Interested in learning more about the outsourced solution we can provide for your business?