Outsource Property Management Assistants | Beepo

What is an outsourced property management assistant?

Many of the tasks related to the management of rental properties no longer need to be performed at your local office. Many real estate agents are now outsourcing much of the administrative work associated with property management to staff in an offshore location such as the Philippines.

An outsourced property management assistant performs much of the same work as a staff member that would work from your office, especially tasks associated with lease contracts, account management, communications and general administration.

Tasks that can be performed by an offshore property management assistant can include the following (and more):

Arranging and documenting inspections and condition reports
Writing and placing property ads
Scheduling property viewings
Liaising with landlords, tenants, applicants and trades
Database management and communications
Assisting with general enquiries
Managing repairs and maintenance work and contractors
Ensuring lease documentation is up to date
Managing lease renewals
Processing new applications including reference checks
Processing and sending breach notices and termination notices
Actioning rent reviews.

Many real estate agencies are outsourcing property management assistant work to give them more time to nurture relationships with property owners. This then increases the opportunity to retain and potentially grow their rent roll. By outsourcing much of the administrative work, property managers have the capacity to manage a much larger property portfolio and can focus on achieving growth for the agency.

In recent years, we’ve also seen an increase in holiday rentals and the introduction of online platforms that allow owners to manage the renting of their properties for short periods. As owners begin to realise how involved holiday rentals can be, many real estate agents are seizing the opportunity to support time-poor owners and have expanded into the holiday market.

With the resulting increase in administrative work, offshore staff have become an invaluable and cost-effective way to manage the additional work.

What other real estate job roles can be outsourced?

In addition to property management assistant, many job roles in the real estate industry can be outsourced offshore, particularly those with a strong administrative requirement:

What are the benefits of outsourcing property management assistant roles offshore

Organisations are able to appreciate the added benefits that come from offshoring property management assistant duties to the Philippines, including:

Increased employee satisfaction

Give your local team peace of mind by relieving them of any unnecessary tasks and sharing the workload with an offshore team or team member. This will help increase employee satisfaction within your business. With your property management assistant team able to focus on what they were hired to do, you can expect to see a positive change in your working atmosphere.
Cost savings

Hiring local staff can prove very costly to an organisation. Hiring an offshore team member that can assist your local team with routine property management assistant tasks for a fraction of the price will help you control costs in your organisation, saving up to 70% when compared to hiring locally.
Business growth

Hiring full time offshore property management assistant can help increase profits and supercharge your business growth. By adding extra capability through an offshore team, your local employees will have additional capacity to take on more work and grow your business sustainably.
Efficiency increase

Sending daily, time consuming, repeatable systems administrator tasks offshore will allow your local team to take on more work. By sharing the workload between your onshore and offshore team, you will notice a drastic increase in efficiency and productivity within your organisation.

What are the costs associated with outsourcing property management assistant roles?

Outsourcing your property management assistant to the Philippines can represent significant employment cost savings for your business of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything from infrastructure, security, management and recruitment, to training, IT, legal and staff benefits.

For more detailed information on costs, please arrange a consultation so we can tailor a solution to suit your unique business needs.