What is an enrolment administrator?
An enrolment administrator is a person who is responsible for managing the administrative aspects of enrolment in an educational institution. This involves overseeing the entire enrolment process, from initial inquiries and applications to final enrolment, and ensuring compliance with all relevant regulations and policies.
Enrolment administrator tasks are particularly well-suited to being outsourced as they consist largely of repetitive, rules-based work. Sending these transactional enrolment tasks to an offshore enrolment administrator will free up your local teams' time to perform more value-adding, long-term revenue-generation work such as improving education outcomes.
What makes a great outsourced enrolment administrator?
An offshore enrolment administrator should have a deep understanding of the educational landscape, including knowledge of teaching methodologies, curriculum development and student assessment. Familiarity with education-specific software and tools, such as learning management systems and student information systems, is also highly desirable. A higher education degree in education, administration or management would be an added advantage, along with relevant certifications and training programs in educational leadership and management.