Navigating talent gaps: an outsourcing strategy for hard-to-fill roles

Embrace the world of strategic talent acquisition, where unearthing the ideal candidates for pivotal roles can often resemble an enigmatic pursuit.

Outsourcing cost-cutting action plan: 7 steps to success

This comprehensive action plan aims to guide you through the process of implementing outsourcing initiatives with a specific focus on cost-cutting.

Education provider achieves 24/7 tutor support through outsourcing

An education provider needed additional 24/7 tutor support across several countries and timezones and turned to outsourcing as the solution.

10 offshore roles you need now to boost your capability and grow your margins

This FREE eBook breaks down the top 10 most popular roles businesses outsource to the Philippines, all of which can instantly add value to your bottom line.

33 questions to ask your outsourcing provider

A FREE eBook listing the questions you should be asking any outsourcing provider you’re considering making your offshore partner to ensure the level of service and support to guarantee your success.

107 ideas for outsourcing your sales and marketing

This FREE eBook lists 107 specific ways and tasks outsourced employees can improve marketing and sales efficiencies from customer intelligence and lead generation to content marketing and social media management.

A best practice approach to customer service

This FREE eBook takes you through how best to connect to today’s customers and the key customer service areas to invest in to get your customer care right.

Data security and outsourcing: best practice

This FREE eBook will outline the best practice information security measures you should be looking for in a provider to ensure your data and privacy are secure.

How to get your business ready to outsource

This FREE eBook will help you determine whether your business is ready to engage an offshore team and what steps you need to take if it is not.

Outsourcing success - a collection of case studies

A FREE eBook containing nine real-life case studies showcasing the outsourcing success stories of different businesses across different industries.

Outsourcing toolkit part 1

This FREE eBook is part one of a two-part series guide using articles, videos and tips to answer all of your questions on what outsourcing is, dispel myths, how to choose the right provider and how to introduce the offshoring concepts to your existing team.

Outsourcing toolkit part 2

This FREE eBook is part two of a two-part series guide using articles, videos and tips to answer all of your questions on outsourcing from process reviews, recruitment, training and onboarding to implementation and future actions.

The education series

A five-part collection of FREE whitepapers and highly practical templates which help you better mitigate outsourcing risks and place you in a position to leverage your offshore team to deliver transformational growth to your business.

The secrets of outsourcing offshore exposed

This FREE eBook provides eleven real-life face-to-face conversations on outsourcing from business leaders who have experienced the ups and downs of hiring offshore teams.

The truths behind outsourcing to the philippines

A FREE eBook de-mystifying the five most common myths around outsourcing offshore.

How to achieve business efficiency without significant investment

In this FREE whitepaper, we explore how automation, project management and outsourcing can help achieve business efficiency goals without spending a fortune.

Professional services company increases lead generation by 104% in 12 months

In this FREE case study learn how offshoring certain marketing tasks achieve a 104% increase in lead generation over 12 months for a medium-sized professional services organisation.

Professional services organisation grows client base by 375%

In this FREE case study learn how hiring offshore teams for the first time led to a 375% increase in client acquisition rates over three years for a professional services organisation.

Outsourcing industry report

This FREE report provides an overview of the global outsourcing industry. Learn about the size of the industry, what sorts of jobs are being outsourced to which countries, where the outsourcing hotspots are around the globe and what the future holds for outsourcing.