Although businesses are realising massive benefits from utilising offshore staff; for many, the development of an offshore team is difficult, fraught with danger and can result in damaging losses to your business. There are many risks along the way.

This is why we have created a 5 part Education series consisting of detailed whitepapers and highly practical templates; which will provide you with the tools to ensure many of those risks are mitigated and place you in a position to leverage your offshore team to deliver amazing, transformational growth to your business.

Three steps to identify which business processes you need to offshore to maximise growth

Offshoring can revolutionise your business for the better. But in order to get the most benefit, you must first work out which processes are the most suitable.

The purpose of this article is to:

  1. Explain what a process is and how it is different to a job role
  2. Provide you with proven methodologies to identify the processes within your business that should be offshored

How to create your process library in three steps to benefit most from offshoring solutions

The Process Library centralises all of your relevant process documentation allowing easy access for training and reference by your local and offshore teams.

This article will:

  1. Provide you with a framework, known as the Process Documentation Pyramid, which you can use to make documenting your processes easy and quick
  2. Review three software applications which can dramatically simplify your documentation and have you wondering why you didn’t do this from the beginning.
  3. Show how Beepo can help you.

The four steps to recruiting the right staff for your offshore team

Recruiting the right staff for the right job is crucial to making any role work, and this is certainly true for your offshore team.  This article covers off on basic interview techniques, but also vitally important testing and screening measures you can easily develop to ensure your new recruits can do what they say they can do and they hit the ground running.

This article will:

  1. Explain how to create a Job Description ready for engaging with Philippines-based staff
  2. Explain the importance of skills-testing candidates before committing to work with them
  3. Outline how to interview an offshore team member.

The three steps to onboarding your offshore team and integrating them with your local team

Injecting your corporate culture into your Offshore Team is possibly the most important thing you can do to make your offshore initiative successful.  Disengaged staff add no benefit to your business, so by making sure your local team is onboard and working closely with your new offshore team members from the get go will go a long way to ensuring success.  

This article will:

  1. Explain how to develop a training plan and Key Performance Areas for your offshore team
  2. Provide some hints and tips on how to inject your business culture into your offshore team.

The four steps to solving the remote and cross-cultural management challenges of offshoring

This is the final article in Beepo’s Education Series. Here we discuss the challenges of remote management and the cross-cultural implications of working with an offshore team.

This article will:

  1. Provide you with a framework you can use with your Offshore Team to avoid complacency
  2. Give you 3 rules for communicating effectively with your offshore team.