If you’ve never visited a country that offers outsourced services to Western businesses, you might find it difficult to imagine how offshoring could ever be a viable option for your business. Step into a skills-rich country like the Phillipines and you will soon discover that it is all very possible.
Here are some positions you can easily offshore to the Philippines to add instant value to your business.
A successful accountant or bookkeeper consists of two parts: the administrative, compliance accounting work and the advisory, relationship-building side. If given the opportunity, most businesses would prefer to have their onshore accounting teams focus on the advisory side rather than spend valuable, billable hours on data entry and report generation.
Outsourcing is a solution to achieving this. By handing over the administrative, repetitive, rule-based, transactional accounting tasks to qualified accountants or bookkeepers overseas, your onshore accounting team can focus on building customer relationships and analysing accounting data.
Outsourced accountants and bookkeepers can take care of tasks such as, but not limited to:
A digital marketing assistant is responsible for planning and developing marketing campaigns through online, digitised content - focused on techniques that boost engagement and brand visibility. They essentially use the internet to promote an organisation’s products and services.
The marketing campaigns they create are targeted to get the attention of consumers and customers online across a variety of devices. Digital marketing has become increasingly labour intensive, with businesses turning to outsourcing as a viable solution over the years due to the sheer talent that is available in the offshore market. As a result of tapping into offshore markets, businesses are building brand awareness and increasing their online exposure for a fraction of the price as if they were to recruit locally.
Outsourced digital marketing assistants can take care of tasks such as, but not limited to:
A recruiter or sourcing specialist is responsible for sourcing candidates using various channels, planning interviews with hiring managers and coordinating selection procedures and criteria. Organisations outsource these roles to handle the entire recruitment process so that line managers can focus on their work, and leave the hiring and sourcing process to the professionals.
Outsourced recruiters and sourcing specialists don’t only work on immediate vacancies but keep an up-to-date candidate pool of talent in relevant departments. This ensures that when contracts or full time positions require a replacement, they can act quickly and efficiently to provide a suitable candidate.
Outsourced recruiters and sourcing specialists can take care of duties and tasks such as, but not limited to:
Back office admin can be crippling to business growth - it’s one of the main driving forces behind employee turnover rates. This is because highly qualified staff are often being assigned to back office, routine admin tasks that distract them from completing the tasks they should be doing in their role. For this reason, businesses are utilising outsourced staffing solutions to free up time and create capacity in their business.
By adding additional capabilities of an offshore administrative or executive assistant, businesses are improving their focus on core business whilst increasing turnaround times and improving output quality. As a result, these businesses are also experiencing a decrease in staff retention rates and increased customer satisfaction rates.
Outsourced administrative or executive assistants can take care of duties and tasks such as, but not limited to:
Businesses offshore data entry and encoding to take advantage of efficiencies in terms of both costs and human resources. Given the advances in data applications and cloud computing, these tasks can be performed anywhere globally and at a considerable cost saving for a company.
By outsourcing this work offshore, your local team can then focus on the drivers of your business at an analytical and strategic level. They can also develop new products and services, establish new revenue streams and nurture customer relationships.
Outsourced data entry officers and data encoders can take care of duties and tasks such as, but not limited to:
Poor customer service has the power to erode profits which can ultimately destroy your bottom line. Because of this, businesses must invest in excellent quality customer service. Not only will it leave customers satisfied with their experience, but it will also help you grow your business sustainably. Businesses are tapping into the offshore market due to the sheer volume of talent that is available overseas. Hiring highly proficient, outsourced customer service representatives will ensure that your company’s image is maintained. By hiring these customer service representatives offshore, you can even tap into 24/7, round-the-clock support services for your customers. These representatives who can efficiently solve customer queries and provide excellent customer service in the process can free up your onshore team’s time to generate more revenue and develop customer relationships.
Outsourced customer service representatives can take care of duties and tasks such as, but not limited to:
Creativity in business is essentially about ensuring your brand stands out from the crowd. Local help, however, can be costly. It’s one of the many reasons companies worldwide are implementing offshore staffing solutions to help reduce fixed costs.
By hiring outsourced graphic designers for your business, you can save up to 70% on employment costs simply by hiring in a low cost economy. Businesses are tapping into the offshore market due to the sheer volume of talent that is available.
Outsourced graphic designers can take care of duties and tasks such as, but not limited to:
If you want to learn more on the above topics, as well as other roles your business can send offshore to leverage the power of outsourcing, then download the full version of our ‘10 offshore roles you need to boost your capability and grow your margins today’ eBook. Just fill in the form below.