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Outsourcing
Building a sustainable business model through outsourcing
Gary Culverhouse | 13 December, 2023
When businesses consider the option of outsourcing, the conversation typically turns to a familiar...
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Customer Experience
Evolving customer service models
by: Mark Engelmann | 27 March, 2019
Customer service is more important today than ever before with a recent Forbes article quoting that -
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Robots, outsourcing and my new TV
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The pace in which the world is changing seems to be getting faster and faster as every day goes by.... -
Trends & Guides
New year, new business goals
by: Mark Engelmann | 24 January, 2019
It’s a new year and that means new business goals to tackle! For many business owners, the new year...