Outsourced Property Management Virtual Assistants

What is an outsourced property management assistant?

Many of the tasks related to the management of rental properties no longer need to be performed at your local office. Many real estate agents are now outsourcing much of the administrative work associated with property management to staff in an offshore location such as the Philippines.

An outsourced property management assistant performs much of the same work as a staff member that would work from your office, especially tasks associated with lease contracts, account management, communications and general administration.

Tasks that can be performed by an offshore property management assistant can include the following (and more):

Arranging and documenting inspections and condition reports
Writing and placing property ads
Scheduling property viewings
Liaising with landlords, tenants, applicants and trades
Database management and communications
Assisting with general enquiries
Managing repairs and maintenance work and contractors
Ensuring lease documentation is up to date
Managing lease renewals
Processing new applications including reference checks
Processing and sending breach notices and termination notices
Actioning rent reviews.

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Many real estate agencies are outsourcing property management assistant work to give them more time to nurture relationships with property owners. This then increases the opportunity to retain and potentially grow their rent roll. By outsourcing much of the administrative work, property managers have the capacity to manage a much larger property portfolio and can focus on achieving growth for the agency.

In recent years, we’ve also seen an increase in holiday rentals and the introduction of online platforms that allow owners to manage the renting of their properties for short periods. As owners begin to realise how involved holiday rentals can be, many real estate agents are seizing the opportunity to support time-poor owners and have expanded into the holiday market.

With the resulting increase in administrative work, offshore staff have become an invaluable and cost-effective way to manage the additional work.

What other real estate job roles can be outsourced?

In addition to property management assistants, many job roles in the real estate industry can be outsourced offshore, particularly those with a strong administrative requirement:

Reduced costs

Save up to 70% on employment costs.

Expert support

A reputable outsourced provider can help ensure your outsourced journey is optimised for success.

Improve staff satisfaction

Increase employee satisfaction and decrease staff attrition rates.

Business growth

Foster sustainable business longevity by reinvesting into the growth of your business.

Flexibility and availability

Help your business become more agile and flexible by opening up 24/7 availability.

Access a global talent pool

Give your business the ability to tap into a global talent pool to source candidates from anywhere in the world.

What are the costs associated with outsourcing property management assistant roles?

Outsourcing your property management assistant to the Philippines can represent significant employment cost savings for your business of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything from infrastructure, security, management and recruitment, to training, IT, legal and staff benefits.

For more detailed information on costs, please arrange a consultation so we can tailor a solution to suit your unique business needs.

How does hiring an outsourced property management assistant work?

This first step is to find out if your business is offshore ready. If the answer is yes, here are the next steps:

Create a job description: to help us hire the right candidate for your role. We can also assist in this process to ensure we are finding the best talent in the current local market.
Source the right candidate: we source candidates across our database and the local market before presenting you with a shortlist of the most suitable candidates available.
Screen and interview: you screen, interview and select the candidate(s) you’d like to hire while we take care of the infrastructure set up to get them ready to work for your business. It’s usually around six to eight weeks to get your offshore staff up and running.
Onboard and train: your business, along with the operational assistance of our offshore management team, organise new staff onboarding and training, including the use of your systems, any relevant processes and workflows they may need and an overview of your company values and culture. This will help your new team member fit seamlessly into your organisation and assist in effective change management with your existing onshore team members.