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Information Technology

Information Technology Icon

Are your local IT staff weighed down with network and system updates, routine maintenance, installations, configurations and testing? Budget restrictions that result in over-utilisation of staff can result in issues for your business. Outsourcing is a strategy that not only allows you to relieve your local team of any unnecessary stress at a fraction of the price, but also removes any barriers preventing your business from sustainable growth.

Beepo is an Australian-based outsourcing company that offers businesses a distinct competitive edge with offshore staffing solutions. We take the time to understand the hardships our clients face when it comes to recruiting local IT staff - wages are expensive and finding skilled, qualified and enthusiastic staff is not easy. Here at Beepo, we provide you with a full-time, offshore team member who is 100% dedicated to your business.

We have a team of professional IT staff in the Philippines that will ensure your business is properly supported in areas most important to you. Our highly skilled IT specialists can assist with:

  • Routine system maintenance and updates
  • Installations
  • Configurations
  • Testing
  • CRM database management
  • Contribute and maintain the internal IT knowledge base
  • IT helpdesk.

How we support on IT helpdesk

IT helpdesk support is a common request from our clients. Our IT support staff can help identify your customer’s needs around the clock. They can provide tips on how to manage problems or, if necessary, triage enquiries to your Australian office for managing the next business day or in real time. We understand that paying Australian staff penalty rates to be on call 24 hours a day, adds up quickly. That’s why we have offshore specialists that can assist with IT customer support whenever you need.

Benefits of outsourcing IT with Beepo

The most significant advantages of using our outsourced IT specialists include:

  • Cost savings - Instead of hiring a local IT specialist to share the workload with your existing team, save your business thousands of dollars a month by hiring an offshore team member. Your offshore team member can support your local team in whatever capacity you require at a fraction of the price.
  • Efficiency increase - With the help of an offshore team member, your local staff will have the time to focus on the high value tasks they were initially hired to do. Having a combination of both onshore and offshore team members will help increase efficiency and productivity in your business.
  • Business growth - An offshore IT specialist can supercharge your business for growth. Your offshore team member can assist your local team with their workload, allowing your local team to take on more work. Creating capacity is an important element of business growth.
  • Increase employee satisfaction - Relieving your local team of any unnecessary stress with the help of offshore staff, will increase employee satisfaction within your business.

Contact Beepo for quality outsourced IT specialists

Secure the help you need to grow your business with Beepo’s offshore IT specialists. If you have any questions or enquiries, chat to us today. We also offer specialised support in roles including:

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Beepo helps my business by providing quality resources at a reasonable cost thereby allowing us to pursue opportunities that otherwise wouldn't have been feasible. Beepo is our offshoring partner as they provide a friendly and supportive environment to help foster the best results from our staff.

Peter Williams
Managing Director
Red Planet Software

Talk to us about an outsourcing solution to help grow your business
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