E.g. Chatbots, 24/7 capabilities, online recruitment tools, email automation/CRM
Benefits
Save time, reduce costs, eliminate errors.
It’s not just about investing in new technologies, but investing time into integrating them into your business. Here are four ways :
Nearly nine in 10 Australian organisations adopted new technologies to improve their business continuity during COVID-19.
Technology tools supported 3.2 million workers who would otherwise have been unable to perform their roles in compliance with social distancing rules - including about 1.6 million who may have been unable to complete any work at all.
The study found that many Australian businesses intend to continue to use new digital tools and practices after COVID-19 has passed. Almost one in seven firms said technology tools were essential to continued operations.
Working from home as the new normal.
Benefits
Improve work/life balance, decrease cost, improve productivity.
A study by Swinburne University suggests, three out of four managers believe their staff will do more remote work after the pandemic than before it.
E.g. Monday, Asana
Keeps everyone on task and meeting deadlines, and allows team members to communicate about projects and goals. This is even more important if staff are working remotely.
