Small Tech Startup Leverages Outsourcing to Scale Quickly

How can a young start up not just grow, but grow exponentially - all while keeping overheads low?

Yamo case study

Achieving this balance is a challenge faced by many small startups, especially in the highly competitive tech space. In this case study, we explore how one small tech startup, Yamo, managed to achieve this balance through outsourcing.

Learn how hiring an offshore team member has helped:

  • Allow the Managing Director to move his focus away from the day-to-day customer interactions and onto developing strategic partnerships .
  • Deliver excellent customer support metrics of 53 minute first response median on support tickets
  • Identify cost-savings opportunities for customers.

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