Customer care is crucial for any business. It has the power to erode profits which can ultimately destroy your bottom line. Because of this, it’s important for a business to invest in good, quality customer care. Not only will it leave customers satisfied with their experience, but it will also build on business profits and add value to your bottom line.
Recruiting a local customer care team can be a very resource intensive, expensive process. Employing an offshore team in a low-cost economy is a cost effective alternative. Beepo is an Australian-based outsourcing company that provides local teams with all the support they need through offshore staffing solutions. At Beepo, we can provide you with an expert customer care team that will be 100% dedicated to your business.
At Beepo, we take the time to understand the specific needs of our clients so we can match the right person for the right job. Whether you are seeking a customer care assistant that will provide telephone and email support, live chat management, technical support or CRM management, we will find a team member with the ideal skill set for your business. Our people value the importance of effective communication and make it their business to connect you with your customers.
Our offshore customer service staff are articulate, well-educated and work from a state-of-the-art facility. All of which will save you the costs associated with HR, recruitment, overheads and training.
The most significant advantages of using outsourced Customer Care Assistants include:
With the help of an offshore customer care team, we can ensure your customers will be left satisfied when dealing with your business. If you have any questions or enquiries, chat to us today. We also offer specialised support in other roles including:
The result since engaging Beepo has been excellent. We were very quickly able to find our first candidate who has proven to be exceptional - an absolute superstar. The issues we were concerned about around power and Internet for example have been unfounded, Beepo have excellent infrastructure.
Beepo helps my business by providing quality resources at a reasonable cost thereby allowing us to pursue opportunities that otherwise wouldn't have been feasible. Beepo is our offshoring partner as they provide a friendly and supportive environment to help foster the best results from our staff.